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- To help us better understand market segments
- To see how the target market really perceives the brands in the marketplace
- To evaluate the performance of recent marketing campaigns and other marketing mix changes
- To confirm whether how consumers perceive us fits with our positioning goals
- To check that our brand has a clear positioning space in the market
- To track how successfully our new products have been positioned into the market
- To monitor competitive brands and their changing market position
- To help our organization identify gaps in the market
- To monitor changes in consumer preferences over time
Limitations of Perceptual Maps
- Perceptual maps often simplify the consumer’s purchase decision down to two product attributes
- They tend to be more beneficial for low-involvement purchase decisions
- They are more relevant for individual brands, and less helpful for corporate brand image
- The data is often difficult or expensive to obtain (via marketing research)
- There is a often difference between consumer’s perception of the brand’s benefits versus reality